FuelPrime

Services

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Sales reconciliation

FuelPrime Console automatically collects wet stock (stock level, temperature) and dispenser data. Automatic reconciliation of sold vs. dispensed volumes helps to quickly detect frauds, overdispensing, and technical failures.

Delivery reconciliation

Our aim is to obtain precise information on loss/gain levels during deliveries and find out the possible causes of the identified discrepancies. Collected data helps us to indicate the exact location of the losses (leakage, suspicious driver, problems with road tankers, shortages while loading at terminals).

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Delivery audits

With our delivery audits, you will easily reduce fuel losses by preventive delivery controls at service stations. We perform audits during on-site deliveries using a certified flowmeter. Delivery audits can be performed at an ordered station/cistern or by analyzing wet stock losses in the distribution chain.

Functionalities of delivery audits service:
  • Identification of statistical correlations between losses and drivers/fuel trucks/carriers/terminals
  • Web application with access to all delivery audit results and summaries
  • Compatibility with FuelPrime SIR system
  • Significant loss reduction on deliveries
  • Reactive controls at sites/cisterns with problems
  • Preventive controls in the whole region

Nozzle calibration check

Automatic reconciliation data help us quickly detect overidspensing and enable to indicate the malfunctioning nozzles.

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Remote tank autocalibration

Automate the process of creating a new, improved table converting fuel height to volume and eliminate the manual on-site operations (no need for hiring road tankers for calibration).

Our validation process ensures the highest accuracy of measurement data received from tanks.

Leakage detection

Our leakage detection consists of 24/7 live tank fuel level monitoring with an urgent escalation (SMS, mail, call) in case of above threshold discrepancies. We are able to detect leakage up to 5l/24h using our certified SIR3 algorithm.

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Reports

We are able to create many different types of reports according to the client’s expectations.

Exemplary reports:

  • monthly losses and their causes,
  • autocalibration summary,
  • performed investigations
  • suspicious deliveries,
  • current stock levels,
  • product mixing cases,
  • dispenser meters counter levels

Customer portal

Fuel Prime portal is an intuitive web-based tool for complete data overview, such as current stock readings, daily and periodical reconciliation, delivery information, alarms, tank calibration status, and many more.

The portal can be adapted to the specific requirements of the customers and is easily assigned to various groups of users – from service staff to managers.

Data in the application are grouped in modules that give you direct access to real-time data for convenient inventory management and swift response to any discrepancies or issues

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Some of the functions that you can choose:

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Daily balance

gives you access to your current inventory, sales data, variations, or deliveries regarding the chosen location, tank, or product.

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Alarms

we gather alerts from the ATG systems and provide our own notifications that can be adjusted to your needs so nothing goes without notice

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Deliveries

you can check on deliveries and see potential losses in transit or due to temperature effect; you can also check the driver, haulier, terminal and more.

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Events

pump tests, nozzle calibrations, ATG exchange and other. The module allows to keep track of your latest events.

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Reconciliation

clear presentation of your sales, gains/losses, and more information from any chosen period.



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Configuration

look up the current set up of your site’s infrastructure.




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Alarms

Our priority is to provide 24/7 online data and information on any disturbing event at the site that can directly impact your business. Tell us what is important for you, and we will tailor our solution to your needs. 

The standard alarm set provided on the basis of our analyses and ATG readouts includes:

  • leakage 

  • probe failure 

  • mixed products 

  • low level

  • high level

  • deadstock

  • overfill

  • water

  • single loss

  • single surplus

On demand analysis

Our specialists will carry out an on-demand analysis regarding the wet stock management, daily or online reconciliation, and the complete process from a terminal to a dispenser at a service station. 

If you cannot identify the source of your problem at the station, we can diagnose it for you. Simply choose what’s convenient for you – send us your data or let us connect to your system. 

Describe the problem and our specialists will come back to you within 48 hours. 

We can guarantee that we will make every effort to provide you with fully independent and highest quality analysis.

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On-site support

We can provide on-site support at the service stations using our fitters or subcontractors who work according to the highest HSSE standards.

Our on-site support service includes:

  • Servicing of FuelPrime equipment
  •  Connection and configuration of ATG
  • connection and configuration of dispenser controller 
  • Dispenser Calibration check
  • update of calibration tables 
  • servicing of LPG IoT equipment 
  • Delivery audits

 

Our IoT devices are energy efficient and come with a warranty.

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